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Privacy Policy
Last updated: 03/05/2026
1. Introduction
Welcome to RidePoint. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and mobile application.
2. Information We Collect
- Account Information: name, email address, and username.
- Profile Data: bio, location, bike details, and avatar.
- User Content: reviews, photos, café submissions, reports, and suggested edits.
- Usage Data: app interactions and features used.
- Location Data: if enabled, to show nearby cafés.
3. How We Use Your Data
- Provide and improve RidePoint.
- Display user-generated content such as reviews and café submissions.
- Manage accounts, authentication, favourites, and profiles.
- Moderate submissions, reports, and suggested edits.
- Respond to support requests.
4. Sharing Your Data
We do not sell your personal data. We may share data with trusted service providers where needed to operate RidePoint. We may also disclose information if required by law.
5. Data Storage & Security
Your data is stored using trusted third-party services. We take reasonable steps to protect your information, but no online system can be guaranteed to be completely secure.
6. Your Rights
- Request access to your personal data.
- Ask us to correct inaccurate information.
- Request deletion of your account or personal data.
- Withdraw consent where processing is based on consent.
7. Location Data
RidePoint may use your location to show cafés near you. Location access is optional and controlled through your device settings however for the best user experience it is recommended that you enable location data.
8. Cookies
Our website may use cookies or similar technologies to improve the browsing experience. You can control cookies through your browser settings.
9. Third-Party Links
RidePoint may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.